Privacy Policy

Who we are & contact

Juge.ca is operated by King Legend Inc. ("Juge.ca", "we", "us"), based in Québec, Canada. We act as the enterprise responsible for the personal information processed through the platform.

We have designated a Privacy Officer responsible for the protection of personal information and for handling access and rectification requests. Contact: contact@juge.ca.

• Privacy Officer — contact@juge.ca

Scope

This policy covers the juge.ca website, the Litigation OS workspace, and the connected services (document generation, evidence storage, AI copilot, and the bailiff / process-server / notary marketplace). It applies to self-represented users, legal professionals, and their invited collaborators.

What we collect

• Account information — your name, email address, role (self-represented, lawyer, paralegal, organization), and password (stored only as a salted hash by our authentication provider).
• Matter content — the case details, parties, chronology, notes, and documents you create or upload. This may include sensitive information and special-category data you choose to provide.
• Uploaded files & evidence — documents you, your collaborators, or your authorized automation (ingestion API) place in a matter; stored in a private, access-controlled bucket.
• Payment information — when you purchase a matter, subscription, or marketplace service, payment is processed by Stripe; we receive transaction metadata (amount, status, last digits) but never your full card number.
• Communications — messages you send us, newsletter sign-ups, and support requests.
• Technical information — privacy-respecting analytics, device/browser data, IP address, and security logs needed to operate and protect the platform.

Why we process it (purposes)

• To create and secure your account and authenticate access.
• To provide the workspace: storing matters, generating documents, running the AI copilot at your request, and enabling collaboration you authorize.
• To process payments and deliver marketplace services you order.
• To communicate with you about your account, service updates, and (with consent) new features.
• To operate, secure, debug, and improve the platform, and to comply with legal obligations.

Consent

We rely on your consent, the performance of our contract with you, and our legitimate operational interests, as permitted by Law 25 and PIPEDA. You may withdraw consent at any time; doing so may limit features that depend on the relevant information.

Artificial intelligence

Some features use AI models (via Anthropic Claude through the Vercel AI Gateway) to draft and analyze text at your request. Your prompts and the matter content you submit to these features are processed only to return your result.

We do not use your matter content or uploaded documents to train AI models, and we contract for zero-retention processing with our AI providers wherever offered. AI output is a draft for your review — it is not legal advice and may contain errors.

Service providers (processors)

We share personal information with vetted service providers strictly to operate the platform, under contracts that require confidentiality and equivalent protection:

• Supabase — database, authentication, and encrypted file storage, hosted in a Canadian region.
• Vercel — application hosting, edge delivery, and the AI Gateway.
• Stripe — payment processing (PCI-DSS compliant).
• Anthropic — AI model inference for copilot features, under zero-retention terms where available.
• Our CRM and email provider — to manage communications and newsletter sign-ups you request.

Data residency & cross-border transfers

We host your matters, documents, and account data in Canadian regions. Certain processors may process limited technical data outside Québec. Before any transfer outside Québec, we assess that the information receives adequate protection, as required by Law 25.

Retention

We keep personal information only as long as needed for the purposes above or as required by law. You can delete matters and documents at any time. When you close your account (deboarding), we delete or irreversibly anonymize your content within a reasonable period, except where retention is legally required (e.g. tax, billing records).

Québec edition retention is governed by Law 25, PIPEDA, applicable limitation periods, billing/accounting duties, and legal-hold obligations. A legal hold suspends deletion while a dispute, investigation, preservation duty, or verified request requires preservation.

Counsel-gated placeholder: final retention schedules for closed matters, professional records and litigation holds remain subject to Québec counsel review before GA.

Security

We protect personal information with encryption in transit and at rest, row-level access controls, least-privilege access, and audit logging. No system is perfectly secure, but we maintain measures proportionate to the sensitivity of litigation data.

Your rights

Subject to law, you may access, rectify, and delete your personal information, withdraw consent, request portability of computerized data, and ask us to cease dissemination or de-index information. You may also lodge a complaint with the Commission d'accès à l'information du Québec.

• Exercise your rights — contact@juge.ca

Automated decision-making

We do not make decisions about you based exclusively on automated processing. AI features assist you; the human in the loop — you — makes the decisions.

Confidentiality incidents

We maintain a register of confidentiality incidents and, where an incident presents a risk of serious injury, we notify affected persons and the Commission d'accès à l'information as required by Law 25.

Children

The platform is intended for adults and is not directed at children under 14. We do not knowingly collect their information.

Changes

We may update this policy as the platform evolves. Material changes will be reflected here and noted in the changelog. Continued use after an update constitutes acceptance.

Procesadores externos (CRM — HubSpot)

Utilizamos HubSpot, Inc. (Estados Unidos) como procesador de CRM para mantener la relación con clientes existentes. Se le comunican identificadores de contacto (correo electrónico y nombre) bajo un contrato escrito (DPA) con cláusulas contractuales tipo que restringen su uso a nuestras instrucciones. No se transfieren datos de expedientes ni información personal sensible. Se trata de una comunicación transfronteriza (art. 17, Ley 25) evaluada en nuestra evaluación de factores relativos a la vida privada.

Marco de la edición

Ley 25 de Québec y PIPEDA de Canadá, con evaluación de transferencia antes de sacar información personal de Québec.

Idioma prevaleciente

La versión francesa prevalece en caso de divergencia, conforme a la Carta de la lengua francesa de Québec (Ley 96).

Retención y conservación legal

Los expedientes cerrados se conservan al menos durante los plazos aplicables de prescripción y contabilidad de Québec/Canadá; las deudas judiciales usan el horizonte de 10 años del art. 2924 C.C.Q. cuando conste.

La retención legal suspende eliminación o purga cuando una disputa, investigación, obligación de preservación o solicitud del usuario exige conservar datos.

Texto sujeto a revisión legal

Marcador sujeto a revisión legal: la redacción final requiere revisión por abogado de Québec antes de disponibilidad general.